How AurumMise handles information.

AurumMise uses Clover information to answer your questions, remember useful context, and prepare changes you approve first. Aurumpay does not sell merchant data or Clover data. Do not type card numbers, passwords, bank details, Social Security numbers, or Clover secrets into chat.

• Clover business information, such as business profile, menu, prices, taxes, discounts, orders, payments, tips, refunds, customers, team, devices, printers, and setup details when Clover shares them with AurumMise.
• Chat information, such as your messages, assistant replies, saved chats, preferences, approval cards, pending changes, completed changes, and feedback you send us.
• Uploaded chat files, such as images, PDFs, CSV, TSV, Excel files, processor statements, quotes, and notes saved from those files when you attach them for AurumMise to review.
• Notification contact information, such as the email address you provide so AurumMise can let you know when a longer Clover task is ready.
• Rate review information, such as processor statements, quotes, uploaded files, and the email address or phone number you provide for follow-up.
• Support information, such as bug reports, feature requests, reply email, and messages you send to Aurumpay.
• Basic service information needed to run and protect AurumMise, such as app activity, error details, browser or device details, and security logs.

• Answer Clover questions and show useful business information in AurumMise.
• Review supported uploads, including menu files, setup documents, employee rosters, images, and statements when you ask AurumMise to use them.
• Prepare supported Clover changes for your review and approval.
• Let longer Clover reviews or approved changes keep going after you start them and notify you when they are ready, if you ask for notification.
• Keep saved chats, preferences, and change history tied to the right business.
• Send a short notification when a longer Clover task or approved change is ready, if you ask for it.
• Review statements or quotes for Aurumpay rate review follow-up.
• Provide support, troubleshoot issues, prevent misuse, protect the service, and meet legal or Clover App Market obligations.

We share information only as needed to provide, protect, or support AurumMise and Aurumpay services. We do not sell merchant data or Clover data.

• Clover, when you connect Clover or approve a change that must be sent to Clover.
• Service providers that help us host, store, secure, email, support, and run AurumMise.
• Professional advisors, authorities, or other parties when needed for legal, security, or business reasons.
• A successor if Aurumpay is involved in a merger, sale, financing, or transfer of the AurumMise business.

AurumMise may send your message, relevant Clover information, attachment evidence, and recent chat context to service providers that help AurumMise answer questions, review supported files, or prepare a review card. Keep sensitive information out of chat unless it is needed for the request.

Aurumpay does not sell merchant data or Clover data. AurumMise answers can be wrong, so you should review answers and every approval card before relying on them.

• You can disconnect AurumMise from Clover through Clover or by contacting Aurumpay.
• You can ask us to review, correct, export, or delete information tied to your business.
• You can ask us to delete saved chat files, notes saved from uploaded files, and uploaded statements or quotes where deletion is available.
• You can ask us to stop using uploaded statements or quotes for a rate review.
• Some records may need to be kept for security, billing, legal, backup, or completed-change history.

To make a request, email support@aurumpay.com or use the Data Deletion page.

Depending on where you live or do business, you may have the right to ask what personal information we have, request a copy, ask us to correct it, ask us to delete it, or opt out of certain sharing. Aurumpay does not sell merchant data or Clover data. We will not punish you for making a privacy request.

Aurumpay uses reasonable safeguards to protect information, including limiting access to people and service providers who need it to operate or support AurumMise, separating business information by merchant, and limiting what the assistant is allowed to change in Clover. No online service can promise perfect security.

We keep information for as long as needed to provide AurumMise, support merchants, protect the service, keep change history, meet legal obligations, or resolve disputes. When information is no longer needed, we delete it or remove details that identify it where practical.

Uploaded chat files may be removed from storage on a shorter retention schedule, while notes saved from uploaded files, saved chats, support records, and completed-change history may remain as needed for the service and legal or security reasons.

AurumMise is not designed to track users across websites for advertising. We do not currently respond to browser Do Not Track signals.

AurumMise is for business users. It is not intended for children under 13.

We may update this policy as AurumMise changes. If the changes are important, we will update the date on this page and may provide additional notice.

Questions: support@aurumpay.com